🛡️ Safe and Responsible Gaming

ebajet's Responsible Gaming — Your protection is our priority

Enjoy entertainment within your limits — ebajet is committed to helping you enjoy online gaming in a safe, fair, and controlled way.

Our Commitment

ebajet believes that online gaming is a form of entertainment — never a solution to life's problems. Before playing on our platform, every player must understand that there is always a risk of losing money in gambling. Responsible gaming means maintaining full control over your time and money.

We encourage every member to develop healthy gaming habits. Set limits, take breaks, and seek support when needed — these three principles are the foundation of our responsible gaming approach.

Our support team is available 24/7 via live chat in Bengali to help you with anything you need.

For 21+ Only

For adults only

The minimum age to open an account and participate in any game at ebajet is 21 years. Accounts of underage users will be closed immediately and any deposited funds will be returned.

Remember
Never treat gaming as a source of income. Never play with money you cannot afford to lose.

Our Protection Tools

ebajet provides a number of effective tools and features to help ensure safe gaming. These can be accessed directly from your account settings.

Set a Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. A 24-hour waiting period applies when increasing a limit.

Set a Loss Limit

Set a cap on how much you can lose within a given time period. Once you have lost the set amount, play will be automatically stopped for that period.

Session Time Limit

Set a time limit for each gaming session. When the set time is up, you will receive an automatic notification or be logged out — depending on how you have configured it.

Time-Out Feature

If you want to take a temporary break, set a time-out from 24 hours up to 6 weeks. During a time-out you will not be able to participate in any game or make a deposit.

Self-Exclusion

If you need a longer break, choose self-exclusion for 6 months, 1 year, or permanently. Your account cannot be reactivated during this period.

Gaming History Review

View your complete gaming history, win and loss records, and transaction details at any time. This helps you analyse your own playing patterns.

Signs of a Problem

If you notice any of the signs below in yourself, you should seek help immediately. The first step of responsible gaming is knowing yourself.

  • You are spending more than your set budget or borrowing money to play.
  • You are placing increasingly larger bets to try to recover money you have lost.
  • You have tried to cut down or stop gaming but have been unable to.
  • You are spending more time on gaming than with family, friends, or work.
  • You are lying to family or those close to you about your gaming.
  • You feel restless, anxious, or irritable when you are unable to game.
  • You are using money meant for daily expenses, bills, or savings on gaming.

Tips for Safe Play

Following these simple guidelines while playing at ebajet will keep gaming enjoyable at all times.

  • Set a fixed budget before you play and do not exceed it.
  • Do not think of gaming as a way to earn money — it is entertainment only.
  • Take regular breaks and avoid long sessions.
  • Avoid playing when you are angry, frustrated, or emotional.
  • Never play while under the influence of alcohol or medication.
  • Use our deposit limit and session timer features.
  • If you feel there is a problem, contact our support without delay.

Protection Tool Details

The table below gives a brief overview of each of our responsible gaming tools, what it does, and how to activate it.

Tool Name What It Does When It Takes Effect Adjustable
Deposit Limit Sets a maximum daily/weekly/monthly deposit amount Immediate (decrease); 24 hours (increase) Yes
Loss Limit Sets a maximum loss amount within a given period Instant Yes
Session Time Limit Controls the duration of each gaming session From the next session Yes
Time-Out Temporary break from 24 hours up to 6 weeks Instant No, until the period ends
Self-Exclusion Account closure for 6 months, 1 year, or permanently Instant No

Protection of Minors

The minimum age to participate on the ebajet platform is 21 years. We are committed to keeping minors completely away from gaming.

If you suspect that a minor is using your device or account, contact us via live chat immediately. We will act promptly.

Parents are advised to use parental control software on their devices and to keep their login details secure. No deposit-related information should be left within reach of children.

Deposit and Withdrawal Rules
Minimum deposit ৳300 (per method). Minimum withdrawal ৳1,000. Withdrawal processing time is generally 30 minutes to 3 hours. Payment methods: bKash, Nagad, Rocket, and bank transfer.

Our Policies

ebajet believes that responsible gaming is not just an obligation — it is part of our core values. We ensure:

  • All games are operated in accordance with fair play principles.
  • Self-exclusion requests are actioned immediately.
  • Your personal and financial information is protected with SSL encryption.
  • Bonuses and promotions are run under fair and transparent rules.
  • Suspicious activity is reviewed immediately.

Support Contact

We are always here for you with any concerns about gaming. Reach out to us today without delay.

ebajet Support

24/7 Live Chat Instant support in Bengali — any time, any day
Email Support [email protected]
Response Time Fast response on live chat; email replies within a few hours at most
Language Full support available in Bengali

Asking for help is a sign of courage

Gambling addiction is a health issue — not a weakness. If you or someone close to you is struggling with a gaming addiction, please seek professional help.

When you contact ebajet's live chat, our trained support team will help guide you in the right direction — without any judgment.

Remember: you can request that your ebajet account be suspended or closed at any time — that is your right.

Frequently Asked Questions

The minimum age to open an account and participate in any game at ebajet is 21 years. Age verification must be completed during registration. Accounts of users under 21 will be closed immediately.

Log in to your account and go to the "Account Settings" section. There, under the "Responsible Gaming" option, you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately; increasing a limit is subject to a 24-hour waiting period.

Yes. Any balance in your account at the time of your self-exclusion request will be returned to you in accordance with the standard withdrawal rules. The minimum withdrawal is ৳1,000 and the processing time is 30 minutes to 3 hours. Contact us via live chat for more details.

A time-out is a temporary break — from 24 hours up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is long-term — 6 months, 1 year, or permanent. Your account cannot be reactivated during this period.

Start by speaking with them compassionately and help them understand the need for professional support. You can contact ebajet support via live chat to describe the situation. We will guide you through the next steps.

Yes, you can reduce your deposit limit at any time — even with an active bonus. However, a 24-hour cooling-off period applies when increasing a limit. Please read our terms and conditions for more details on bonus rules.

Enjoy safely — with ebajet

Play responsibly and enjoy gaming as a form of entertainment. See the links below to learn more about our games, support, and resources.