ebajet Privacy Policy

1. Introduction and Purpose of This Policy

ebajet is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy clearly informs you of what types of information ebajet collects, how that information is used, and what steps we take to keep your information secure.

By registering, logging in, or using any service on our platform, you are consenting to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

2. Information We Collect

To manage your account and provide services on ebajet, we may collect the following types of information:

2.1 Personal Identification Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only for users aged 21 or above)
• Email address
• Mobile number
• National ID or passport number (where required for identity verification)

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and dates

2.3 Technical Information

• IP address and device identification
• Browser type and version
• Operating system information
• Site activity logs (which pages you visited, how long you stayed, which games you played, etc.)
• Information obtained from cookies and similar tracking technologies

2.4 Communication Information

• Content of live chat and support messages
• Records of email communications
• Complaint or review information

3. Purpose of Using Your Information

ebajet uses your information only for specific and legitimate purposes. We never use your information unnecessarily.

1. Account Management: To create, verify, and properly manage your ebajet account.
2. Financial Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
3. Identity Verification and Age Confirmation: To ensure that only users aged 21 or above are able to participate on the platform.
4. Customer Support: To provide quick and effective responses to your questions or issues.
5. Fraud Prevention: To ensure account security and detect unauthorized activity.
6. Service Improvement: To analyze data in order to further improve the user experience.
7. Legal Compliance: To comply with applicable laws and regulations.
8. Relevant Communications: To inform you about bonuses, promotional offers, or important updates.

4. Data Security Measures

ebajet uses the latest technology to protect your personal and financial information. The key components of our security framework are as follows:

4.1 SSL Encryption

All data transmission on ebajet is secured through SSL (Secure Sockets Layer) encryption. This ensures that information sent between your browser and our servers remains completely safe.

4.2 Data Storage Security

All data stored on our servers is kept in encrypted form. Passwords are never stored directly — they are stored only as one-way hashes.

4.3 Access Control

Access to your information is permitted only to staff members who require it for their work. All staff are bound by confidentiality agreements.

4.4 Regular Security Audits

The security of our systems is regularly reviewed by experts. Any vulnerability identified is addressed immediately.

5. Sharing Information with Third Parties

ebajet never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: With payment providers such as bKash, Nagad, Rocket, or banks — solely to complete transactions.
• Legal Authorities: To comply with applicable laws in Bangladesh or court orders.
• Fraud Prevention Services: With trusted security partners to ensure account safety.
• Technology Partners: With technology providers necessary for operating the service — under strict confidentiality agreements.

In any of the above cases, before sharing information it is confirmed that the receiving party follows appropriate data protection standards.

6. Cookies and Tracking Technologies

ebajet uses cookies to improve your user experience and ensure the functionality of the site. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Necessary for the basic functioning of the site (maintaining login sessions, security tokens, etc.).
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand patterns of site usage, which helps improve the quality of our services.

6.2 Cookie Control

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some ebajet services to not function properly.

7. Data Retention Period

ebajet retains your personal information for as long as it is necessary:

• For active accounts: for the entire duration the account remains active.
• After account closure: for the period required by legal and regulatory obligations.
• Financial transaction records: for the period required by legal obligations.
• Communication and support records: for up to five years.

After the specified period, data is securely deleted or anonymized.

8. Your Rights

As a registered user of ebajet, you have the following rights regarding your own information:

1. Right to Access: You can find out what information we hold about you.
2. Right to Rectification: If any of your information is incorrect, you can have it corrected.
3. Right to Erasure: In certain circumstances, you can request that your information be deleted (subject to legal obligations).
4. Right to Restrict Processing: You can object to the use of your information for a particular purpose.
5. Right to Data Portability: You can request your information in a structured and readable format.
6. Right to Opt Out of Marketing Communications: You can stop receiving promotional emails or messages at any time.

To exercise these rights, please contact our support team.

9. Protection of Children's Information

ebajet is for users aged 21 or above only. We do not knowingly collect information from any minor. If we become aware that a minor has registered on our platform, the relevant account will be immediately cancelled and the information will be securely deleted.

If a parent or guardian becomes aware that a child or person under their supervision has registered on ebajet, please contact us immediately.

10. Changes to This Policy

ebajet reserves the right to update this privacy policy as needed. If any significant changes are made:

• The update date on this page will be changed.
• Registered users will be notified by email or at the time of login.
• For significant changes, consent may be sought again.

We recommend that you review this page regularly so that you remain informed about the latest policy.

11. International Data Transfers

ebajet's servers and infrastructure may be located in various countries. Even if your information is processed or stored outside Bangladesh, appropriate security and privacy standards are always followed. Third parties with whom information is shared are also contractually bound to ensure equivalent protection.

12. Responsible Gaming and Use of Information

ebajet may analyze your gaming activity data to ensure responsible gaming. This analysis is entirely in your interest — to identify unusual gaming patterns and provide you with support. This information is never used against you or for advertising purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.