Frequently Asked Questions
ebajet FAQ — Answers to All Your Questions
From opening an account to making a withdrawal — find detailed answers to the most frequently asked questions from Bangladeshi players, all in one place.
ebajet is a trusted online gaming platform in Bangladesh. Our players often have a wide range of questions — about the registration process, transactions via bKash or Nagad, bonus terms, game rules, or responsible gaming. The sections below provide honest and clear answers to those questions. If you cannot find the answer you need, contact our 24/7 live chat.
All Q&A
Account and Registration
To create an account at ebajet, you need an active mobile number and an email address. During registration, you will need to provide your name, date of birth, and a password of your choice. The platform is open only to users aged 21 and above. Registering with accurate information makes the transaction process much smoother.
No, ebajet policy allows only one account per person. Attempting to create multiple accounts may result in all associated accounts being suspended and balances being forfeited. If you run into any issue, contact our support team directly.
On the ebajet Login page, click the "Forgot Password?" option. You will receive a password reset link using your registered mobile number or email. The process is completed within a few minutes. If you have trouble, get direct help via live chat.
To ensure a safe and fair gaming environment, ebajet may ask you to verify your identity before making a withdrawal. Registering with the correct name and date of birth speeds up the verification process. Once verification is complete, transaction limits increase and withdrawals become smoother.
Yes, ebajet is fully mobile-friendly. You can open the ebajet Login page from the browser on any Android or iOS phone and log in normally. The page automatically adjusts to smaller screens, so you get the full experience without downloading a separate app.
Deposits and Withdrawals
Deposits made with bKash usually reflect in your balance instantly. During peak network times it may take a few minutes at most. The minimum deposit amount is ৳300. Once the transaction is successful, you will receive a confirmation SMS on your bKash number.
Yes, in addition to bKash, you can also deposit easily at ebajet using Nagad and Rocket. Bank transfer is supported as well. The minimum deposit amount for each method is ৳300. There are no additional fees on transactions.
The standard withdrawal processing time at ebajet is between 30 minutes and 3 hours. If your account is verified and it is not a peak period, most withdrawals are processed faster. Late at night or on weekends it may take slightly longer.
The minimum withdrawal amount at ebajet is ৳1,000. Your account must have at least ৳1,000 in available balance to make a withdrawal. For withdrawals from bonus funds, wagering requirements must be met first.
ebajet does not charge any transaction fees itself. However, bKash, Nagad, or Rocket may deduct a small charge according to their own policies — this is outside ebajet's control. For bank transfers, check the applicable charges with your bank.
Games and Rules
To place a bet on BPL matches, you must first have a balance in your account. Go to the Cricket section, select an ongoing or upcoming match, choose your preferred market (match winner, toss, top batter, etc.), and set your bet amount. Once the bet slip is confirmed, your bet becomes active.
The Slots section at ebajet features a wide collection from top providers including PG Soft, Pragmatic Play, and JILI. Popular titles such as Fortune Tiger, Gates of Olympus, Fortune Gems, and Aviator (Spribe) are regularly updated. They run smoothly on both mobile and desktop.
RTP (Return to Player) is the theoretical average rate at which a game returns a portion of total bets to players over the long term. It is a statistical indicator, not a guarantee. A higher RTP means a greater average chance of return on each bet — but in the short term, results remain completely random.
Yes, ebajet's live casino games are built on HTML5 technology, so they run naturally on Android and iOS phones. For the best experience, use a stable Wi-Fi or 4G connection. In the ebajet Casino section you will find various table games with live dealers.
ebajet integrates games only from reputable software providers who verify their Random Number Generator (RNG) through independent third-party audits. This ensures that the outcome of every spin or hand is completely random and not predetermined. Fair play is a core principle of our platform.
Bonuses and Promotions
On your first deposit at ebajet you receive a 150% bonus, up to a maximum of ৳8,000. For example: deposit ৳1,000 and get a ৳1,500 bonus, giving you ৳2,500 to start playing with. Deposit ৳12,000 or more and receive the maximum ৳8,000 bonus, letting you start with ৳20,000 in total. This offer applies automatically at the time of your first deposit after opening an account.
A 20x wagering requirement means that to withdraw bonus funds, you must place bets totalling 20 times the bonus amount received. For example, if you receive a ৳1,500 bonus, you must place a total of ৳30,000 in bets. After this condition is met, winnings from the bonus become withdrawable.
ebajet has three VIP tiers — Bronze, Silver, and Gold. By playing regularly, you are promoted to higher tiers automatically. Weekly cashback is up to 0.5% at Bronze, up to 1.0% at Silver, and up to 1.5% at Gold. The more active you are, the faster you can move up.
Bonus balance can be used on most games, however some specific games or game categories may be counted differently toward wagering requirements. To find out the conditions applicable to a specific game, check the relevant promotion details or contact live chat support.
Yes, ebajet periodically runs attractive promotional offers for Eid, the BPL season, the T20 World Cup, and other special occasions. Visit the platform regularly or ask our live chat to find out about the latest offers.
Security and Responsible Gaming
ebajet uses SSL encryption technology to keep your personal information and financial transactions fully secure. Your information is never sold or shared with third parties. Read our privacy policy for more details.
No, ebajet is only for users aged 21 and above. Age is verified during registration. Any account found to belong to a minor will be closed immediately. Online gaming is an activity for adults — enjoy it responsibly.
Gaming is always meant for entertainment, not addiction. If you feel you are losing control, contact us directly. Our support team can assist with a voluntary break or self-exclusion. Visit our responsible gaming page to learn more.
To activate self-exclusion, contact our 24/7 live chat support or send an email to [email protected]. The process begins as soon as the request is submitted. Self-exclusion cannot be lifted before the set period ends — this is for your own protection.
ebajet's support team provides service in English seven days a week, 24 hours a day. Live chat gives you the fastest response. You can also reach us by email: [email protected]. We are always ready to help with any technical issue, transaction problem, or game-related question.
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